Enable Remote Operations

Deploy cloud-based digital automation platform to ensure uninterrupted anytime, anywhere operations.

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Since 2005, remote working has increased in frequency by 173% . This trend gained traction as enterprises across all industries and geographies are discovering that remote working helps to increase employee productivity and optimize costs – more so during and after pandemic situations.

To enable remote operations, you must establish the necessary infrastructure and effectively leverage new-age technologies.

You are equipped to operate remotely when

You can seamlessly shift to a work-from-home environment during crisis situations, without compromising on access security

You can deliver uninterrupted services to your customers while working from home

Your employees have anytime, anywhere access to information, including digitized documents

You are able to respond quickly to dynamic business needs and participate in automated processes

Your employees, across geographies, can easily collaborate and communicate with each other

You can effectively leverage new-age technologies to communicate with customers via their preferred channels

Newgen can help!

Enable your remote operations by deploying our products and industry-specific applications on cloud
Remote Enablement

Account Opening

  • Unified Platform for All Banking Products
  • Omnichannel and Personalized Onboarding Experience
  • Information Capture and Upload
  • Customer Verification and Risk Management
  • Activity Tracking and Monitoring
  • Seamless Integration with Third-party Systems
  • Customer Onboarding Activities

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Remote Enablement

Lending

  • Retail lending
  • Commercial lending
  • Small business lending
  • SBA lending
  • SME lending
  • Mortgage lending

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Remote Enablement

Trade Finance

  • Multi-channel trade process initiation
  • Straight-through processing
  • Loan limit availability check
  • Streamlined online operations
  • Cost reduction and scalability
  • Trade process monitoring and reporting

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Remote Enablement

Electronic Document and Records Management

  • Centralized content management
  • Comprehensive content search and retrieval
  • Streamlined information access
  • Unified, platform-based system
  • Data security and integrity
  • Compliance and risk management

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Remote Enablement

eGov Office

  • Streamlined file management
  • Automated query routing and processing
  • Collaborative learning and informed decision making
  • Committee and meeting follow-ups
  • Digital signature and barcode integration
  • Compliance with Manual of Office Procedures

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Remote Enablement

Policy Issuance and Underwriting

  • Policy elements and underwriting analysis
  • Policy underwriting evaluation
  • Underwriting checks and validations
  • Rules-based underwriting
  • Policy information accessibility
  • Integration and personalization capabilities

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Remote Enablement

Policy Administration and Servicing

  • Auto-ingestion of policy details
  • Parallel processing of policy requests
  • Automatic case classification
  • Policy servicing compliance
  • Personalized customer communications

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Remote Enablement

Claims Processing

  • Smart case routing and allocation
  • Customer self-service portal
  • Policy information retrieval and verification
  • Rule-based algorithms
  • Thorough claim assessment
  • Monitoring and insights

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Remote Enablement

Procure-to-Pay

  • RFP comparison and evaluation
  • Self-service vendor portal
  • Omnichannel processing
  • Holistic view of underlying workflows
  • Intelligent document management
  • Unified systems and processes

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Remote Enablement

Financial Statements Close Process

  • Multi-level governance structure
  • Activity scheduling and reporting
  • Alerts and notifications
  • Comprehensive dashboard

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Where are you in your digital transformation journey?

We have compiled tools and documents to help you in your journey. Knowing that “what you see depends on where you stand,” we have something for you, as a line-of-business operations in-charge, an IT leader, or a C-level executive, for your industry-specific needs.
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At this stage, you might find that the available technology/solution is going beyond your initial expectations in terms of scope. This is also the stage of building consensus among your peers for your industry-specific needs, whether you are a line-of-business operations in-charge, an IT leader, or a C-level executive.
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This stage is all about looking beyond features and functions. After all, addressing just the immediate need can translate into “short term gain but long-term loss.” Invest in a technology that solves for your today’s needs and is extensible and configurable for your unknown future needs. As a line-of-business operations in-charge, an IT leader, or a C-level executive, you don’t want to go through the same process in another 2-3 years !
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It all comes down to choosing the right partner. Their innovation history, industry focus, local presence, support services, partner ecosystem, technology strength, cost effectiveness, customer references, risk rating, and lot more needs to be evaluated. As a line-of-business operations in-charge, an IT leader, or a C-level executive, you are all evaluating them from your unique perspectives!
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That feeling of achievement and relief after a successful, on-time, in-budget project is all what you look for. Believe us, the feeling is mutual. As a line-of-business operations in-charge, an IT leader, or a C-level executive, make sure you celebrate the milestone, recognize everyone who made the project successful, and identify your additional digital needs.
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