Healthcare Payers
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Digital Process Automation Software for Healthcare Payers
Transform your healthcare payer processes and keep up with the needs and expectations of your members and providers. Streamline and future-proof your key processes, including appeals and grievances, provider contracting, and mobile Medicare enrollment. Leverage our platform-based solutions to ensure compliance with regulatory guidelines, overcome operational inefficiencies, and enable contextual member engagement.

Medicare Enrollment
- Intelligent prospecting
- Anytime, anywhere enrollment and information access
- Automatic data capture and population
- Document management
- Compliance and data security
- Seamless system integration

Provider Lifecycle Management
- Simplified provider self-service
- Seamless onboarding and maintenance
- Intelligent contract creation and management
- Comprehensive communication management
- Secure document archival and access
- External integration and data capture

Appeals and Grievances
- Duplicate and previous case management
- Intelligent case routing and assignment
- Automatic document generation
- 360-degree case visibility
- Audit documentation and packet generation
- Unified system for information capture
Success Stories

Improved adherence to due dates by 50%

Enabled branchless and paperless onboarding

Reduced provider review and approval time by 40%
Where are you in your digital transformation journey?
We have compiled tools and documents to help you in your journey. Knowing that “what you see depends on where you stand,” we have something for you, as a line-of-business operations in-charge, an IT leader, or a C-level executive, for your industry-specific needs.
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At this stage, you might find that the available technology/solution is going beyond your initial expectations in terms of scope. This is also the stage of building consensus among your peers for your industry-specific needs, whether you are a line-of-business operations in-charge, an IT leader, or a C-level executive.
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This stage is all about looking beyond features and functions. After all, addressing just the immediate need can translate into “short term gain but long-term loss.” Invest in a technology that solves for your today’s needs and is extensible and configurable for your unknown future needs. As a line-of-business operations in-charge, an IT leader, or a C-level executive, you don’t want to go through the same process in another 2-3 years !
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It all comes down to choosing the right partner. Their innovation history, industry focus, local presence, support services, partner ecosystem, technology strength, cost effectiveness, customer references, risk rating, and lot more needs to be evaluated. As a line-of-business operations in-charge, an IT leader, or a C-level executive, you are all evaluating them from your unique perspectives!
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That feeling of achievement and relief after a successful, on-time, in-budget project is all what you look for. Believe us, the feeling is mutual. As a line-of-business operations in-charge, an IT leader, or a C-level executive, make sure you celebrate the milestone, recognize everyone who made the project successful, and identify your additional digital needs.
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eBook
Delivering Experience Across Provider Lifecycle
Read the eBook to learn how you can overcome operational bottlenecks, transform end-to-end provider lifecycle ...
April 2023

Video
Sukoon Insurance Delivers a Superior Customer Experience...
In this video, Sreedhar Suragouni - CIO - Sukoon Insurance shares their experience of working ...
February 2023

Video
Newgen’s Provider Lifecycle Management Solution
Newgen’s comprehensive, configurable, and future-ready provider lifecycle management solution streamlines complete provider ecosystem, minimizes turnaround ...
January 2023

Case Study
A US-based Health Plan Transforms Operations with...
The client is a leading health plan in the United States, having business in multiple ...
August 2022