Business Continuity: Thriving in a Connected World

“Expect the best, plan for the worst, and prepare to be surprised.”
– Denis Waitley

In a business landscape that is continuously evolving across all industries, preparation is the key to success. You must establish a strategy for business continuity, supported by an agile, digital infrastructure, to tackle the unexpected and future-proof your organization.

You have ensured business continuity in your organization when

You can provide your employees with safe, remote access to relevant data and information – you have won half the battle here

You deliver uninterrupted and continued services to your customers – this sets you apart from your competitors

You can quickly respond to dynamic business needs without disrupting the flow of services – the more you automate your processes, content management and communication, the easier this gets

Your teams can collaborate across multiple channels, devices, and locations, in real time – in a digitally connected world, silos are bridged and distances are shortened

You shift your operations online quickly, seamlessly, and securely – you stay compliant and yet agile

Newgen can help!

Ensure business continuity with our digital automation platform, its underlying products, and proven industry-specific applications.

Account Opening

Unified Platform for All Banking Products
Omnichannel and Personalized Onboarding Experience
Information Capture and Upload
Customer Verification and Risk Management
Activity Tracking and Monitoring
Seamless Integration with Third-party Systems
Customer Onboarding Activities

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Lending

Retail lending
Commercial lending
Small business lending
SBA lending
SME lending
Mortgage lending

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Policy Administration and Servicing

Auto-ingestion of policy details
Parallel processing of policy requests
Automatic case classification
Policy servicing compliance
Personalized customer communications

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Procure-to-Pay

RFP comparison and evaluation
Self-service vendor portal
Omnichannel processing
Holistic view of underlying workflows
Intelligent document management
Unified systems and processes

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Where are you in your digital transformation journey?

Problem Identification

We have compiled tools and documents to help you in your journey. Knowing that “what you see depends on where you stand,” we have something for you, as a line-of-business operations in-charge, an IT leader, or a C-level executive, for your industry-specific needs.
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Solution Exploration

At this stage, you might find that the available technology/solution is going beyond your initial expectations in terms of scope. This is also the stage of building consensus among your peers for your industry-specific needs, whether you are a line-of-business operations in-charge, an IT leader, or a C-level executive.
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Requirement Building

This stage is all about looking beyond features and functions. After all, addressing just the immediate need can translate into “short term gain but long-term loss.” Invest in a technology that solves for your today’s needs and is extensible and configurable for your unknown future needs. As a line-of-business operations in-charge, an IT leader, or a C-level executive, you don’t want to go through the same process in another 2-3 years !
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Vendor Selection

It all comes down to choosing the right partner. Their innovation history, industry focus, local presence, support services, partner ecosystem, technology strength, cost effectiveness, customer references, risk rating, and lot more needs to be evaluated. As a line-of-business operations in-charge, an IT leader, or a C-level executive, you are all evaluating them from your unique perspectives!
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Solution Optimization

That feeling of achievement and relief after a successful, on-time, in-budget project is all what you look for. Believe us, the feeling is mutual. As a line-of-business operations in-charge, an IT leader, or a C-level executive, make sure you celebrate the milestone, recognize everyone who made the project successful, and identify your additional digital needs.
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