Ensure Business Continuity

Sustain your business in a connected world and prepare for the unexpected.

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“Expect the best, plan for the worst, and prepare to be surprised.”
– Denis Waitley

In a business landscape that is continuously evolving across all industries, preparation is the key to success. You must establish a strategy for business continuity, supported by an agile, digital infrastructure, to tackle the unexpected and future-proof your organization.

You have ensured business continuity in your organization when

You can provide your employees with safe, remote access to relevant data and information – you have won half the battle here

You deliver uninterrupted and continued services to your customers – this sets you apart from your competitors

You can quickly respond to dynamic business needs without disrupting the flow of services – the more you automate your processes, content management and communication, the easier this gets

Your teams can collaborate across multiple channels, devices, and locations, in real time – in a digitally connected world, silos are bridged and distances are shortened

You shift your operations online quickly, seamlessly, and securely – you stay compliant and yet agile

Newgen can help!

Ensure business continuity with our digital automation platform, its underlying products, and proven industry-specific applications.
Business Continuity

Account Opening

  • Unified Platform for All Banking Products
  • Omnichannel and Personalized Onboarding Experience
  • Information Capture and Upload
  • Customer Verification and Risk Management
  • Activity Tracking and Monitoring
  • Seamless Integration with Third-party Systems
  • Customer Onboarding Activities

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Business Continuity


  • Retail lending
  • Commercial lending
  • Small business lending
  • SBA lending
  • SME lending
  • Mortgage lending

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Business Continuity

Policy Administration and Servicing

  • Auto-ingestion of policy details
  • Parallel processing of policy requests
  • Automatic case classification
  • Policy servicing compliance
  • Personalized customer communications

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Business Continuity


  • RFP comparison and evaluation
  • Self-service vendor portal
  • Omnichannel processing
  • Holistic view of underlying workflows
  • Intelligent document management
  • Unified systems and processes

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Talkshow with Jayson DaCosta

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Video: Customer Journey, Star Union Dai-ichi Life Insurance


Customer Journey, Star Union Dai-ichi Life Insurance

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Video: “Took work to people and not people to work” –  Ecobank on Leveraging Newgen’s Low Code Process Automation Platform


“Took work to people and not people to work” – ...

Watch the video to learn how Ecobank leveraged Newgen’s Low Code Process Automation Platform to ...

Brochure: Secure Seafarers in COVID-19


Secure Seafarers in COVID-19

Streamlining document-intensive processes for enabling shipping companies and port authorities to efficiently process crew applications ...