Newgen’s Role in Spurring Stanbic IBTC Digital Transformation
In conversation with Mr. Gboyega Dada
Chief Information Officer, Stanbic IBTC, Nigeria
Mr. Gboyega Dada, Chief Information Officer (CIO) of Stanbic IBTC Bank, discusses Newgen’s role in spurring the bank’s digital transformation in response to the bank’s unprecedented growth, especially in the realm of customer acquisition. He describes how Newgen’s robust intelligent digital automation (BPM) platform has allowed Stanbic IBTC Bank to scale up their operations smoothly and to tackle specific problem areas by implementing new processes for customer onboarding, retail loans, etc.
He adds that Stanbic IBTC Bank selected Newgen specifically because their BPM platform, “ticked all the boxes,” and Newgen seemed like a true partner that will grow with the bank as it continues to transform in scale and operation in the future.