Case Study

World’s Largest Document Management System Implementation at a leading life insurance company in India


Our client is a leading life insurance provider with more than 250 million customers across India. They were in the midst of implementing a growth strategy and were looking to enhance their operational capacity and productivity. However, they encountered challenges in managing their paper-based file systems, which became a significant bottleneck in their growth initiatives.

The company partnered with Newgen to transform its manual, paper-based processes.

The key benefits of their implementation include:

  • Archival of more than 250 million policy dockets with 7 billion documents
  • Automation across more than 2000 branches, 100 divisional offices, 7 zonal offices, and a corporate office
  • Streamlined document management for 100 divisional offices
  • Digitization and lifecycle management of all departmental documents

Download this case study for in-depth look into how Newgen successfully implemented the world’s largest document management system and digitized 7 billion documents for the client.

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