Case Study: US-Based Commercial Bank Unifies Its Lending Processes Using Newgen’s Solution

Case Study

US-Based Commercial Bank Unifies Its Lending Processes Using Newgen’s Solution


Our client, a US-based commercial bank, was looking for a technology partner to help streamline their loan processing. They were dealing with a high dependence on disjointed applications, leading to hampered lending operations and customer experience. Using Newgen’s application, the bank was able to centralize its loan origination process on a single platform that met the requirements of its diverse lending offerings. Some of the major benefits of the implementation were:

  • Enabled the end-to-end processing of commercial loans on a single, unified platform
  • Improved compliance and process standardization
  • Increased profitability
  • Reduced manual intervention resulting in reduced  errors and strengthened data integrity
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