Initially, we were looking for a technology partner to help us with the PPP loan forgiveness requests. However, our interactions with our industry peers made us aware of the potential challenges related to the manual submission of applications. We are glad that we chose Newgen for its API-based E-Tran integration capability that helped us in reducing application submission time to under a minute. Newgen’s product helped us in processing all the applications in our pipeline, thereby ensuring funding for all our customers, and allowing us the opportunity to serve new customers.

I just wanted to take a moment to thank everyone at Newgen for helping LCNB National Bank for SBA PPP loan processing. Your assistance greatly enhanced our efficiency and allowed us to wrap up funding for small businesses who were relying on us to get their money quickly. I now look forward to working with Newgen on the next piece of the puzzle which is loan forgiveness.

With Newgen’s contextual content services (ECM) product suite, we have successfully digitized our manual contracts filing. Newgen’s ECM is available to our users both in English and French, thereby making it easy for users to access the content in their preferred language. The important reasons for adopting this product was its ability to seamlessly integrate with internal systems, user friendliness, and contentious support/engagement. Newgen team ensured all compliance requirements. We are happy to engage with Newgen and look forward to leveraging their products for our current and future digital requirements.