Business Activity Monitoring (BAM), a vital aspect of Business Process Management (BPM), involves continuous monitoring and analysis of key performance indicators (KPIs) to provide real-time insights into process performance. By gathering data from various sources, BAM offers a current view of operations, enabling prompt issue resolution and enhancing operational efficiency. In sectors like transportation, BAM monitors KPIs such as shipment status and delivery times, aiding in cost reduction and improved performance. Gain real-time insight into processes through graphical charts and dashboards, ensuring cost control and efficiency optimization. Monitor health status indicators for better resource allocation and use automated analytics to detect patterns and mitigate business risks. Utilize intuitive report designers for faster creation and ensure report security with password protection and rights-based access.
BAM consists of two workspaces:
a) Dashboard Workspace
The Dashboard Workspace offers a default dashboard and enables the creation of multiple dashboards, facilitating the monitoring of reports, applications, and key performance indicators (KPIs) on a unified screen. Within this workspace, users can undertake several tasks, including adding or adjusting dashboards and tabs, incorporating reports in tab containers, integrating alert lists, and including external web applications as reports in the dashboard. Various operations are encompassed within the Dashboard workspace.
b) Report Designer
The Report Designer empowers you to craft reports for diverse business functions. Within this tool, you can create, edit, and remove reports, display queries, incorporate trends, and establish schedulers. Furthermore, it enables the configuration of health conditions for reports and monitoring their status. Additionally, you can review logs through the audit log feature.