The Asian Banker 2018 for Best Retail Payment Initiative recognizes outstanding achievements and best practices in technology implementation. This award program measures both project implementation and sustainable business impact. It is the most respected and comprehensive programme of its kind for financial service providers in the Asia Pacific, Middle East and African Regions.

Bank Muscat, the flagship financial services provider in the Sultanate of Oman, and Newgen Software have been awarded the Best Retail Payment Initiative, Application or Programme in the Middle East at The Asian Banker Middle East and Africa Awards Programme 2018. The awards ceremony was held in Dubai on April 25th, 2018. The Bank engaged Newgen to introduce a workflow-based remittance system to optimise processing of payment cases initiated from branch channel.

 The award was accepted by Mr Prashant Sahai, AVP & Business Head -Middle East – Newgen Software Technologies Limited and Mr Omar Al Musafir, Chief Representative Officer, UAE Representative Office – Bank Muscat.