Newgen Software Inc., a provider of healthcare solutions, today announced the release of Mobile Medicare Enrollment (MME) solution for the US Health Plans. Built on a robust platform, Newgen Enterprise Mobility Framework (NEMF), the suite allows Health Plans to eliminate paper-based enrollments and reduce operational costs significantly.
“Medicare Enrollment is a critical stage of the Member Engagement Cycle for Health Plans. We aim to deliver an integrated mobility-based enrollment solution that harnesses our expertise in advanced imaging and automated data extraction,” said Anand Raman, VP – Sales and Marketing, Newgen Software Inc.
NEMF facilitates real-time capture and processing of enrollment applications and member information, reducing application processing time per enrollee. By leveraging the solution, Health Plans can efficiently manage their processes from enrollment, reconciliation to servicing.
The solution encompasses core features such as:
- Prospect Management – Mobilizes all stages of the sales lifecycle including lead management, capturing scope of appointment, member need analysis, application logging and tracking
- Offline and Online Enrollment – Enables quick and smooth enrollment process with sales team can complete applications either offline or in the remotest areas
- Document Management – Captures information on-the-go and allows its secure transfer for real-time processing or archival. Data and documents are securely stored in compliance with regulatory guidelines and are accessible for external audits
- Data Discrepancy Management – Provides accurate enrollment information via instant rule-based field validations. Users can apply checks on missing or incorrect data entry to minimize enrollment rejection during review
- End-to-End visibility – Generates multiple reports for different stakeholders, offering snapshot of key performance indicators
- Member Communication – Provides instant mobile updates about application progress to members through field agents, thereby creating better transparency
About Newgen Software Inc.
Newgen Software Inc. (wholly owned subsidiary of Newgen Software Technologies Limited), a provider of Business Process Management (BPM), Enterprise Content Management (ECM) and Customer Communication Management (CCM) platforms with large, mission-critical solutions deployed at world’s leading Banks, Insurance firms, Healthcare Organizations, Governments, BPO’s & Telecom Companies.