Newgen Software is a global provider of business process management (BPM), enterprise content management (ECM), customer communication management (CCM) solutions with a footprint in 66 countries with large, mission-critical solutions deployed at banks, governments, BPOs & IT companies, insurance firms and healthcare organizations.
We possess multi-vertical industry expertise and have built applications on our platform for 17 different verticals. Our customer base includes some of the global Fortune 500 companies.
For over two decades, organizations leveraged Newgen’s innovative technologies and solutions to streamline their processes and drive smarter business decisions. Newgen through its proven configurable unified platforms provides a perfect amalgamation of information/content, technology, and processes; the building blocks of digital transformation. This has enabled clients to manage their content, processes, and communication while transforming their customers’ experience, bringing agility to their operations and context to their data for real-time visibility and control.
The company has been recognized by distinguished analyst firms including Gartner and Forrester. It features in the Wave™ Reports on Dynamic Case Management, Digital Process Automation and Enterprise Content Management by Forrester. Further, it has been positioned in the Magic Quadrants for intelligent business process management (iBPM), enterprise content management (ECM), customer communication management (CCM) and BPM-Platform-Based case management frameworks.
Newgen Software is certified for ISO 9001:2015 and ISO 27001:2013.
Headquartered out of New Delhi, India – Newgen Software Technologies Limited is present through its subsidiaries in the United States, Canada, United Kingdom, Australia & Singapore and through its branch office in Dubai.
540+
Active Customers
Our Customers
66
Countries
Our Global Presence
44*
Patents
Reinvent Your Workplace
2800+
Personnel
Join Our Team
* 44 Patent Filings of which 11 patents are granted in India and 23 patent applications are under processing in India and the USA
LEADERSHIP TEAM
Diwakar Nigam, Chairman & MD
Diwakar co-founded Newgen in 1992. He is also a founding member of NASSCOM, India’s apex Information Technology industry association. He is one of the members of NASSCOM’s Anti Piracy Task Group. Prior to joining Newgen, he founded Softek and was associated with it for 12 years. Diwakar has been on our Board since April 1, 1993 and has more than 35 years of experience in the information technology industry. He is an alumnus of University of Allahabad, IIT Delhi and IIT Madras.
VIEW LEADERSHIP TEAMSOCIAL RESPONSIBILITY

Newgen Women's Forum
Established in 2011, Newgen Women's Forum is a platform for women to discuss relevant issues related to their personal as well as work life & to promote greater collaboration among women.

Corporate Social Responsibility
Love, generosity, importance of character & good manners when taught to children at Sadbhavna drift to their homes & eventually to the larger ecosystem they bloom in.