About Newgen


Newgen Software is a global provider of business process management (BPM), enterprise content management (ECM), customer communication management (CCM) solutions with a footprint in 66 countries with large, mission-critical solutions deployed at banks, governments, BPOs & IT companies, insurance firms and healthcare organizations.

We possess multi-vertical industry expertise and have built applications on our platform for 17 different verticals. Our customer base includes some of the global Fortune 500 companies.

For over two decades, organizations leveraged Newgen’s innovative technologies and solutions to streamline their processes and drive smarter business decisions. Newgen through its proven configurable unified platforms provides a perfect amalgamation of information/content, technology, and processes; the building blocks of digital transformation. This has enabled clients to manage their content, processes, and communication while transforming their customers’ experience, bringing agility to their operations and context to their data for real-time visibility and control.

The company has been recognized by distinguished analyst firms including Gartner and Forrester. It features in the Wave™ Reports on Dynamic Case Management, Digital Process Automation and Enterprise Content Management by Forrester. Further, it has been positioned in the Magic Quadrants for intelligent business process management (iBPM), enterprise content management (ECM), customer communication management (CCM) and BPM-Platform-Based case management frameworks.

Newgen Software is certified for ISO 9001:2015 and ISO 27001:2013.

Headquartered out of New Delhi, India – Newgen Software Technologies Limited is present through its subsidiaries in the United States, Canada, United Kingdom, Australia & Singapore and through its branch office in Dubai.

About Newgen - OUR MISSION


To transform businesses by innovatively connecting systems, processes, people & things.

About Newgen - OUR VISION


To be the first choice of every growing business globally through our cutting edge products & solutions.


Active Customers
Our Customers


Our Global Presence


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* 44 Patent Filings, of which 15 patents are granted in India & the USA and 19 patent applications are under processing


About Newgen - Diwakar Nigam -

Diwakar Nigam, Chairman & MD

Diwakar co-founded Newgen in 1992. He is also a founding member of NASSCOM, India’s apex Information Technology industry association. He is one of the members of NASSCOM’s Anti Piracy Task Group. Prior to joining Newgen, he founded Softek and was associated with it for 12 years. Diwakar has been on our Board since April 1, 1993 and has more than 35 years of experience in the information technology industry. He is an alumnus of University of Allahabad, IIT Delhi and IIT Madras.



About Newgen - Newgen Women's Forum

Newgen Women's Forum

Established in 2011, Newgen Women's Forum is a platform for women to discuss relevant issues related to their personal as well as work life & to promote greater collaboration among women.

About Newgen - Corporate Social Responsibility

Corporate Social Responsibility

Love, generosity, importance of character & good manners when taught to children at Sadbhavna drift to their homes & eventually to the larger ecosystem they bloom in.

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