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40% Faster Claims Processing     |     50% Higher Fraud Detection Rates     |     90% Claims Status Transparency    |    40% Faster Claims Processing     |     50% Higher Fraud Detection Rates     |     90% Claims Status Transparency    |    40% Faster Claims Processing     |     50% Higher Fraud Detection Rates     |     90% Claims Status Transparency    |    40% Faster Claims Processing     |     50% Higher Fraud Detection Rates     |     90% Claims Status Transparency    |    40% Faster Claims Processing     |     50% Higher Fraud Detection Rates     |     90% Claims Status Transparency    |    40% Faster Claims Processing     |     50% Higher Fraud Detection Rates     |     90% Claims Status Transparency    |   

“With Newgen, we achieved 98% faster fraud detection through automated analytics, a 40% increase in straight-through processing to reduce manual intervention, and a 30% improvement in first contact resolution, enabling quicker responses and enhancing customer satisfaction.”

Senior VP, Motor Claims, Leading Motor Insurance Company

Learn what Newgen’s AI-powered Claims Management Solution can do for you

AI-Powered Automated Claims Journey

Enable your customers to quickly and easily receive assessments and settlements by uploading vehicle images with our advanced analytics-based tool. Guided incident reporting happens through interactive conversations based on customer responses, that guides customers for comprehensive reporting. Gain a 360-degree view of the claims and estimates with our motor claims assessor workbench.

Intelligent Claims Assessment

Intelligent Fraud Detection and Claims Prevention

Enhance customer engagement and deliver tailored prevention strategies to meet individual needs with AI and data. Utilize predictive analytics, behavioral analysis, and data fusion for proactive risk prediction. Identify fraudulent claims with our fraud detection model that uses claimant behavior, vehicle details, third-party involvement, etc. to reduce claims leakages and ensure regulatory compliance.

Touchless Claims Processing

Quickly classify and prioritize claims by assigning a severity score, minimizing claims cycle time and claims average cost. Computer vision identifies damaged parts, impact and estimates the cost of repair. The system offers an AI-driven decision suitability model and pre-built motor claims rule library to minimize manual intervention. Ensure single touch claims payout with adjudication or touchless claim settlement for straight-through cases.

Seamless Ecosystem Collaboration

Detect collisions instantly with real-time data transmission on the severity of impact, location, vehicle speed, and travel direction from in-vehicle sensors. Our system receives data from connected cars/telematic devices and leverages it further, triggering an alert for claims initiation. Empower your surveyors with on-the-go access, real-time updates, offline functionality, and detailed survey reports through our surveyor mobile app portal. Extend the collaborative portal for repairers, enabling them to provide estimates and upload invoice.

AI-Powered Automated Claims Journey

Enable your customers to quickly and easily receive assessments and settlements by uploading vehicle images with our advanced analytics-based tool. Guided incident reporting happens through interactive conversations based on customer responses, that guides customers for comprehensive reporting. Gain a 360-degree view of the claims and estimates with our motor claims assessor workbench.

Intelligent Claims Assessment

Intelligent Fraud Detection and Claims Prevention

Enhance customer engagement and deliver tailored prevention strategies to meet individual needs with AI and data. Utilize predictive analytics, behavioral analysis, and data fusion for proactive risk prediction. Identify fraudulent claims with our fraud detection model that uses claimant behavior, vehicle details, third-party involvement, etc. to reduce claims leakages and ensure regulatory compliance.

Touchless Claims Processing

Quickly classify and prioritize claims by assigning a severity score, minimizing claims cycle time and claims average cost. Computer vision identifies damaged parts, impact and estimates the cost of repair. The system offers an AI-driven decision suitability model and pre-built motor claims rule library to minimize manual intervention. Ensure single touch claims payout with adjudication or touchless claim settlement for straight-through cases.

Seamless Ecosystem Collaboration

Detect collisions instantly with real-time data transmission on the severity of impact, location, vehicle speed, and travel direction from in-vehicle sensors. Our system receives data from connected cars/telematic devices and leverages it further, triggering an alert for claims initiation. Empower your surveyors with on-the-go access, real-time updates, offline functionality, and detailed survey reports through our surveyor mobile app portal. Extend the collaborative portal for repairers, enabling them to provide estimates and upload invoice.

Brands using Newgen Platform
AXA
tokio
Venerable
MAX
Bajaj
Brands using Newgen Platform
AXA
tokio
Venerable

Find Your Winning Strategy with Newgen

Request a demo to explore our motor insurance automation solutions for hassle-free claims management, efficient policy issuance, and automated underwriting.

Request a demo

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