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50% Reduction in TAT     |     40% Improvement in Compliance Adherence     |     60% Faster Document Retrieval    |    30% Reduction in Manual Errors     |     35% Increase in First-submission Approval Rate     |     25% Higher Provider Satisfaction Score     |     50% Reduction in TAT     |     40% Improvement in Compliance Adherence     |     60% Faster Document Retrieval    |    30% Reduction in Manual Errors     |     35% Increase in First-submission Approval Rate     |     25% Higher Provider Satisfaction Score     |     50% Reduction in TAT     |     40% Improvement in Compliance Adherence     |     60% Faster Document Retrieval    |    30% Reduction in Manual Errors     |     35% Increase in First-submission Approval Rate     |     25% Higher Provider Satisfaction Score     |     50% Reduction in TAT     |     40% Improvement in Compliance Adherence     |     60% Faster Document Retrieval    |    30% Reduction in Manual Errors     |     35% Increase in First-submission Approval Rate     |     25% Higher Provider Satisfaction Score     |     50% Reduction in TAT     |     40% Improvement in Compliance Adherence     |     60% Faster Document Retrieval    |    30% Reduction in Manual Errors     |     35% Increase in First-submission Approval Rate     |     25% Higher Provider Satisfaction Score     |     50% Reduction in TAT     |     40% Improvement in Compliance Adherence     |     60% Faster Document Retrieval    |    30% Reduction in Manual Errors     |     35% Increase in First-submission Approval Rate     |     25% Higher Provider Satisfaction Score     |    
Learn What Newgen’s Provider Self-Service Portal Can Do for You

Onboarding Workflows

Expedite the onboarding process for new providers with automated workflows. Ensure compliance with network requirements through easy document submission

Network Interest Form

Submit network interest forms for contracting. Automatically transfer data for review and processing

Self-service Data Modification, Redlining, and Tracking

Let providers update information, review contracts, and submit revisions. Track progress with alerts and notifications to stay updated

Education and Training Library

Access a vast repository of important resources and documents. Locate relevant information easily with advanced search options

Document Management & Summarization with Marvin AI

Secure important documents with advanced features like version control and audit trails to track revisions and approvals. Use Marvin AI to summarize contracts, ask questions, and receive suggestions to improve workflows and actionable tips to optimize contracting, credentialing, and configuration workflows.

Chatbot on Provider Portal with Marvin AI

Allow providers to ask questions, get help through a chatbot, or connect with a provider relations representative

Integrated Messaging

Ensure clear, relevant, and transparent communications, enabling providers to connect with you for any inquiries or feedback

Appeal & Dispute Submission

Enable providers to submit appeals and disputes directly through the provider self-service portal for improved visibility and faster resolutions

Provider Lifecycle Management: Buy All-in-one Pack or Choose an Individual Solution

Provider Data Management

Maintain a well-organized directory of providers within the network for superior member experience and ensure compliance for marketing materials and the “No Suprises Act”

Provider Credentialing

Hyperautomate credentialing verification and pricing process in compliance with NCQA, CMS, and state and federal standards

Provider Contracting

Streamline end-to-end contracting process, from single case agreements to contracts and amendments to value-based contracts—ensuring a robust network that drives optimal care outcomes

Self-service Portal

Empower your providers to submit, update, and view their information on a transparent and innovative portal
Explore Other Solutions for the Payer-Provider Journey

Provider Lifecycle Management

Stay current, competitive, and expansion-ready in contracting, credentialing, configuration, provider data management (PDM), and provider self-service.

Provider Disputes Resolution

Enhance your payer-provider interactions by optimizing claim disputes and inquiries.

Claims Automation

Streamline claims with an AI-driven, low-code automation process

Provider Relations and Complaints

Enhance provider relationships while streamlining communications and driving a collaborative environment

SIU & FWA Case Management

Detect and address fraud while enhancing efficiency and ensuring compliance

Find Your Winning Strategy with Newgen

Request a demo to explore our solutions for the Payer-Provider Journey.

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