Transitioning to Smarter Content & Customer Management: 5 Challenges AI and Low-code Can Solve for Insurers

Insurers are increasingly investing in new-age technology to become competitive, appease customers and stay ahead of the curve. Being proactive will be important for insurers who want to take better decisions and grow consistently. As per Deloitte, the percentage of life and annuity insurance carriers intending to upgrade or enhance existing core systems doubled between 2017 and 2022 to 73%.

Insurance companies often face problems like disparate content systems, legacy infrastructure, poor technology adoption, and lack of personalized communication. Smarter, faster, and seamless content management and communication systems can be the answer to these challenges. This eBook will help you find out how business can benefit through:

• Content platforms that support multiple formats and channels
• Customized, real-time, and bi-directional communication
• AI-supported document management and data analysis

Read the eBook and discover how Newgen’s Contextual Content Services and Omnichannel Customer Engagement platforms, along with Duck Creek OnDemand Platform, boost processes and turnaround customer journey.