Overview

Our customer is a leading global financial institution with the highest market capitalization in the Middle East. With assets worth $21 billion and over 20,000 dedicated employees, the Saudi Arabia-based bank has a strong presence in the Middle East region. It operates through 159 remittance centers and continues to shape the financial landscape of Saudi Arabia. Recognizing the need to enhance operational efficiency across its diverse product offerings, the institution onboarded Newgen as its digital transformation partner.

How Newgen Made a Difference

Newgen transformed lending and Islamic banking operations for the customer by providing a comprehensive digital solution, built on a low-code platform. This configurable platform ensured Shariah compliance while streamlining workflows across retail, MSB, and SRM sectors. With over 200 integrated services, it accelerated loan processes, minimized manual intervention, and significantly enhanced operational efficiency.

Why Read the Case Study

The customer’s success story underscores the transformative potential of technology in reshaping the future of finance. Explore how the implementation of a customized digital financing platform reshaped the bank’s financial operations, driving remarkable gains in efficiency, compliance, and risk management.

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