The Background
Our customer—headquartered in Mequon, Wisconsin—is a leading manufacturer in the US. It produces steel, iron products, and precision-engineered automotive parts.
Due to the lack of standardized processes, the customer was relying on manual invoice processing, leading to extended turnaround time (TAT), soaring costs, and frequent errors. To address these challenges, the customer partnered with Newgen to transform its accounts payable process.
What Slowed Down the Customer’s Day-to-day Operations?
The absence of a centralized system, manual invoice processing, delayed turnaround times, inefficient payment tracking, and lack of payment follow-up tools impacted the customer’s day-to-day operations.
Why Read the Success Story?
Read this case study to explore how Newgen’s Accounts Payable Automation solution empowered the customer to optimize the end-to-end invoice handling process. Furthermore, find out how the deployed solution enabled the customer to stay compliant, minimized average processing time, improved first-time-right transactions, and achieve significant cost savings