Top Real Estate Developer in India Streamlines Document Management with Newgen

About the Customer

Our customer, headquartered in Gurugram, is a renowned real estate developer with a rich history of designing townships, group housing, commercial land holdings, organized retail destinations, hotels, resorts, and a broad spectrum of properties across North India. Their presence extends beyond the northern regions, with successful land development projects in Andhra Pradesh, Tamil Nadu, Goa, and Maharashtra.

What Slowed Down the Customer’s Day-to-day Operations?

The customer faced various challenges in retrieving and storing data for all real estate-related documents. The absence of an automated approval workflow and subpar support compounded these challenges. Furthermore, subpar support services and inaccessibility to documents slowed down the day-to-day operations.

Transformative Steps by Newgen

Newgen advised the customer on the seamless data migration from IBM FileNet to Newgen’s document management system — Contextual Content Services (ECM) platform. The deployment system empowered the customer to streamline its document management and reap various business benefits, including:

• Better collaboration
• Enhanced document accessibility
• Streamlined approval processes
• Operational effectiveness