Discover how NMB Bank, Nepal’s leading financial institution, overcame critical challenges with Newgen’s advanced solutions. Faced with slow, error-prone loan processes, limited digital services, and rising operational costs, the bank collaborated with Newgen to drive innovation.

How Newgen Helped

NMB Bank implemented Newgen’s low-code solutions for Online Account Opening and Retail Loan Origination. The digital-first banking solutions reaped the following benefits:

  • Seamless Onboarding: Multichannel onboarding enhanced customer experience
  • Faster Loan Approval: Automated workflows and digital KYC reduced turnaround time
  • Improved Compliance: Advanced document management and AML checks ensured regulatory compliance
  • Higher Revenue: Workforce optimization resulted in a two-fold surge in profitability
  • Boost to Sustainability: Reduced reliance on physical documents resulted in lower carbon footprint

Read the complete case study to know how the bank modernized its operations to stay ahead of the curve.

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