Discover how a leading life insurer in India boosted its operational efficiency with Newgen’s advanced solutions for New Business, Underwriting, and Claims Management. Founded in 2007, this insurer faced significant challenges due to legacy systems, manual operations, and limited accessibility.

How Newgen Helped

By integrating Newgen’s solutions, the insurer achieved:

  • 35% Faster Claim Settlement: Streamlining the insurance lifecycle and automated verifications significantly reduced the time required for claim settlements
  • 15% Lesser Underwriting Discrepancies: Deploying an intelligent underwriting engine minimized errors and improved accuracy

Why Read This Case Study?

  • Understand how Newgen’s solutions made claim initiation and adjudication more efficient
  • Learn how AI-assisted document classification, automated case routing, and intelligent underwriting engines simplified workflows
  • Explore the results that insurers can achieve through transformation
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