A Fortune 500 Multinational Japanese Bank Streamlines Banking Operations with Newgen

The Background

Our customer—a Fortune 500 multinational Japanese bank—operates in retail, corporate, and investment banking segments globally. It provides financial products and services to various clients, including individuals, small and medium-sized enterprises, large corporations, financial institutions, and public sector entities.

The customer was facing challenges due to manual operations across its branches. Thus, the bank partnered with Newgen to expedite its digital initiatives while maximizing overall efficiency and overcoming operational inefficiencies.

Why Read the Success Story?

Read the complete success story to explore how Newgen addressed the bank’s challenges and enabled them to deliver transformed experiences. Gain detailed insights into how Newgen deployed a standard digital banking platform, encompassing process automation (iBPS), content management (OmniDocs), and extraction (OmniXtract) capabilities.  Furthermore, discover a wide range of business benefits that the bank could achieve, such as:

• Cycle Time Reduction: Minimized to 15 minutes
• Regulatory Compliance Effort: Reduced by 32%
• Processing Efficiency: Increased by 70-80%