A Leading Food Agency in Singapore Streamlines Management of its Food Safety Documents

Overview

The customer is one of the leading food agencies in the Republic of Singapore operating under the Ministry of the Environment and Water Resources. The agency focuses on ensuring the safety and security of the food supplied to the people of Singapore.

Before the implementation, the customer was facing challenges in retrieving archived documents, errors, and difficulty accessing reports. To overcome these inefficiencies, the customer onboarded Newgen’s Electronic Document and Records Management Solution (EDRMS) and streamlined their processes.

How Newgen Made a Difference?

The customer leveraged Newgen’s Electronic Document and Records Management Solution, to streamline their entire document management on a unified platform. The solution provided valuable insights, easy access to records, and significantly reduced the risk of data mishandling.

Read the complete case study to understand how the deployed solution enabled the customer to achieve greater efficiency, ensure better compliance adherence, and improve accessibility of the food supply documents.