GenAI-powered

Conversion Intelligence Platform

Book a Harper Demo

Book a Demo

Watch video

Increase Revenue Growth and Improve Contact Centre Performance with AI Agents

Understand your customers better

Gather unsolicited feedback directly from customer calls to gain valuable insights. Make better decisions by understanding customer behavior and hidden pain points within every interaction.

Boost Conversion

Analyze 100% of the calls and gain complete visibility into customer interactions. Drive higher conversions by transforming each conversation into a persuasive, personalized experience. Optimize outcomes by intelligently pairing customers with the right agents and strategically retargeting high-potential leads.

Improve Contact Centre Performance

Monitor agent performance by analyzing every interaction and enhance their effectiveness with timely feedback. Leverage industry-specific, fine-tuned models to create personalized training plans that drive continuous improvement.

From What to Why

Engage with your data using a GenAI-powered natural language interface to uncover the ‘Whys’ behind your business trends. Conduct thought experiments, test your hypotheses, and develop data-driven insights to fuel growth.

Increase Revenue Growth and Improve Contact Centre Performance with AI Agents

Increase Revenue Growth and Improve Contact Centre Performance with AI Agents

Understand your customers better

Gather unsolicited feedback directly from customer calls to gain valuable insights. Make better decisions by understanding customer behavior and hidden pain points within every interaction.

Boost Conversion

Improve Contact Centre Performance

From What to Why

Key Design Principles

Reliable

“Harper is built to enhance reliability of your data and support rigorous scenario testing. We continuously monitor performance and update models with advancements. Our transparency in AI decision-making fosters trust and accuracy”

Harper is built to enhance reliability of your data and support rigorous scenario testing. We continuously monitor performance and update models with advancements. Our transparency in AI decision-making fosters trust and accuracy

Secure

“Harper uses industry-leading practices to protect data, including advanced encryption and regular audits. Anomaly detection and prompt issue resolution ensure robust protection against evolving threats to client data”

Harper uses industry-leading practices to protect data, including advanced encryption and regular audits. Anomaly detection and prompt issue resolution ensure robust protection against evolving threats to client data

Responsible

“Harper prioritizes ethical, transparent, and accountable AI development. The explainability functions clarify decision-making processes. We rigorously eliminate biases and prevent hallucination in our models. We ensure fairness, inclusivity, and continuous improvement, empowering users with comprehensive training and support”

Harper prioritizes ethical, transparent, and accountable AI development. The explainability functions clarify decision-making processes. We rigorously eliminate biases and prevent hallucination in our models. We ensure fairness, inclusivity, and continuous improvement, empowering users with comprehensive training and support

Reliable

Secure

Responsible

Leave us a message and we’ll get back to you.

Recommended For You

Webinar

Build Tailored Journeys for Modern Shoppers with GenAI-enabled Conversion Intelligence Platform

Whitepaper

A Guide for Guaranteed Retail Success: Maximize Customer Lifetime Value