Integration Connectors
Guide Wire
Equip insurers with robust contextual content services seamlessly integrated into the Guidewire application.
Overview
Newgen’s OmniDocs Contextual Content Services platform seamlessly integrates with Guidewire applications, offering a 360-degree view of all content related to customers, processes, and claims. This platform features a powerful search engine and filters, allowing insurers to quickly access large documents, including recorded claims videos and high-definition images. Additionally, the integration with Guidewire supports content lifecycle management, secure archival, and real-time collaboration. As a Guidewire PartnerConnect partner, Newgen builds integrations for Guidewire PolicyCenter and Guidewire ClaimCenter. This integration provides a unified view of all case-related content from a single interface, facilitates the creation and delivery of effective communications using pre-defined templates, and ensures a single source of truth by managing all Guidewire content in a centralized repository. Intuitive search tools and collaboration capabilities enhance productivity and support intelligent decision-making.
Key Features
- Gain a comprehensive view of all documents related to a specific case, including large files, images, audio, videos, MS Office files, and emails.
- Generate and archive documents like response letters, agreements, contracts, and policies using pre-defined templates, while delivering effective communications with necessary attachments.
- Add notes, bookmarks, and comments on case-related documents while also initiating MS Teams and Zoom meetings directly from the Guidewire interface.
- Quickly locate desired claims files and policy documents using a robust search engine and filters, while also tracking highlights, comments, and annotations within documents of any size through a specialized annotation search tool.
- Content is stored in a centralized repository based on a defined classification scheme, with multiple levels of access rights set on folders and documents to accommodate various user views. Additionally, users can perform various actions such as adding documents, viewing properties, maintaining versions, capturing audit trails, annotating content, comparing documents, saving PDF renditions, and more within the repository.
