In today’s dynamic market, enterprises cannot afford inefficiencies, siloed systems, or sluggish operations. Agility, compliance, and continuous improvement have become the hallmarks of success. This is where business process management software (BPM software) plays a pivotal role, helping organizations simplify complexity, streamline operations, and drive intelligent transformation.
With Newgen’s AI-first Business Process Management (BPM) platform, enterprises can optimize workflows, accelerate innovation, and unlock end-to-end automation at scale.
What is Business Process Management (BPM)?
Business Process Management (BPM) is a structured approach to modeling, analyzing, automating, and optimizing business workflows. At its core, BPM ensures processes run seamlessly across people, data, and systems; delivering efficiency, agility, and compliance.
Why BPM Software Is Essential For Modern Enterprises?
The right BPM software empowers organizations to:
- Standardize workflows for transparency and consistency.
- Eliminate inefficiencies and reduce costs.
- Respond faster to regulatory and market changes.
- Continuously improve with real-time insights and analytics.
Find Your Winning Strategy with Newgen
See Newgen’s low-code digital transformation platform in action. Request a demo of Newgen’s platform and industry-specific applications.
Newgen’s Approach to BPM: AI-First, Low-Code, and Agentic
1. Unified Case Management + BPM
Newgen combines case management with BPM to help enterprises manage structured and unstructured processes. From routine tasks to complex, dynamic workflows, Newgen ensures:
- Adaptive decisioning for unpredictable scenarios.
- End-to-end automation blending human judgment and digital execution.
- Unified data and task modeling for better visibility.
- Leverage a unified system for content, data and communication without hopping to systems.
- Built-in compliance and governance across all processes.
2. Agentic BPM with NewgenONE
With NewgenONE, BPM becomes intelligent and agentic. The platform leverages GenAI to:
- Auto-generate workflows, tasks, and lifecycle models.
- Configure case workflows with NewgenONE Marvin, our GenAI Agent
- Suggest context-based fields, rules, and forms.
- Continuously adapt processes based on data and outcomes.
This ensures enterprise process automation is smarter, faster, and less resource-intensive.
3. Seamless Integration & Process Automation
Newgen’s low-code BPM software integrates effortlessly with legacy and modern systems. Beyond integration, the platform offers:
- Process mining to detect bottlenecks and optimize workflows.
- Predictive analytics for proactive decision-making.
- Continuous optimization through AI-powered insights.
Unlocking More Value: Why Enterprises Prefer Newgen’s BPM Software
Strategic Benefits
- Operational efficiency and cost savings with automation.
- Business agility to pivot with speed in changing environments.
- Transparency and accountability with standardized workflows.
- Stronger compliance with embedded governance.
- Innovation at scale with adaptive, AI-driven BPM.
The Newgen Advantage
- Business process management software with AI-first design.
- Leverage GenAI for workflows, UI/UX configuration with natural prompt-based conversations
- Low-code configurability, empowering both IT and business teams.
- Scalability across industries, geographies, and enterprise functions.
Fortune 500 Healthcare Payer Automates its Appeals & Grievances Process Using Newgen’s BPM, ECM, and CCM Platform
Read the complete case study to understand how Newgen’s solutions enabled the Health Plan to resolve member requests within specified timelines, reduce operational inefficiencies and demonstrate compliance, leading to improved member satisfaction.
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