Deliver Configurable and Personalized Life and Annuity Insurance Solutions

Newgen’s comprehensive solutions for life insurance can bridge the gaps and improve efficiency for insurers. From the quotation stage and policy issuance to claims management, our accelerators make the process transparent and hassle-free.

Newgen’s flagship low-code platform, NewgenONE, is an enabler for customers, agents, business partners, and operations, thus boosting transparency, efficiency, and improving customer satisfaction.

Newgen’s end-to-end automation solutions for life insurance providers result in increased revenue generation due to seamless customer experience and reduced TAT. This also leads to cost saving and topline growth for low margin products.

With the streamlined system, generating new business, assessing applications, uploading reports, validating data, and developing policies becomes a breeze. The solution also helps reduce TAT for the generation of zero-error policy kits based on defined document templates.

The New Business Automation For Life Insurance solution helps attain accurate risk profiling and risk score generation through automated checks for CIBIL, Insurance Information Bureau (IIB), Dedupe, Anti-money Laundering (AML), etc.

Newgen’s Policy Underwriting Solution helps improve risk assessment with reflexive medical questionnaires that classify cases based on risk factors. It also auto-assigns cases to different levels of underwriters and classifies them as STP and non-STP cases with the intelligent rules engine.

The AI-backed Underwriting Workbench helps enable the underwriters to make informed decisions with analytical models supporting the Underwriter’s Workbench. It also consolidates information from multiple sources and analyzes it using AI, generating a comprehensive summary sheet that gives a 360∘ case view to the underwriter.

Newgen’s AI-powered Claims Management Solution supports complete automation of the claims processing journey. It ensures quick and error-free claims settlement, and high-volume transaction handling is made feasible through claims journey automation without increasing the number of resources.

The AI-powered Claims Management Solution helps minimize insurance fraud through AI-powered data insights and accurate validation using the ‘virtual assistant’.

The Decision Support System ensures low-touch or no-touch processing of claims supported by better assessment of risk factors. It also integrates with databases, policy administration systems, and other front-end and surround systems through the claims rules engine.

The Policy Servicing Solution For Life Insurance helps achieve end-to-end automation in receiving the service requests, assigning them to the underwriters, and reconciling payments. It also traces each request and corresponding documents through end-to-end workflow automation.

The Policy Servicing Solution For Life Insurance can handle scenarios where a customer requests one or more policies. It also enables effective collaboration to process multiple-level approvals involving different teams.

The Quotation & Contract Management Solution For Group Life Insurance allows leveraging a digital channel for request initiation and contract binding, along with an underwriting workbench. It also helps reduce operational costs and increase profitability through efficient processes.

The Quotation & Contract Management Solution For Group Life Insurance helps attain accuracy in data validation and fulfill regulatory compliance with amplified security features. It also minimizes the risk of errors in bulk upload of member data through extensive data validation.