Navigating Challenges in Healthcare: Digitally Transforming Payer & Provider Journeys

The healthcare sector in the U.S. holds the largest pie in its economy despite being surrounded by many complexities. According to a 2024 McKinsey report, the healthcare industry is expected to reach $819 billion in 2027, growing at 7% from 2022.

However, a host of challenges continue to trouble healthcare payers and providers, and the lack of standardization and data management are the significant roadblocks. Leading payers and providers have been working toward creating strategies, messaging and product roadmaps that successfully address the issues to retain the trust of end users and grow consistently.

This whitepaper, sponsored by Newgen, offers in-depth insights on a preliminary survey conducted by KLAS Research, followed by a focused executive discussion. The Digital Transformation Executive Forum 2024 held in September 2024 was attended by the top executives from the U.S. healthcare industry, who discussed about innovation and technology that can propel the industry forward.

Key Highlights of the Whitepaper –

• Fundamental challenges faced by healthcare payers and providers, including network maintenance and appeals and grievances management
• Overview of solutions used by organizations to tackle these obstacles
• Identification of the gaps in existing vendor offerings
• Expected return on investment and the timeframe with the new-age technology in healthcare
• Ways in which automation, cybersecurity and focused IT infrastructure can overcome the pressing challenges

Healthcare organizations and technology companies can use this exclusive whitepaper as a resource to better understand the challenges and explore ways to address them.