The Future of Life Insurance CX: Intelligent Content, Seamless Servicing

Actionable Strategies to Deliver a Frictionless Customer Experience

Evolving paradigms in the insurance industry have made customer experience more critical than ever. From seamless, secure issuance to rapid claim settlement, insurers must deliver proactive, omnichannel, and personalized services. Join senior insurance and digital transformation leaders from Newgen and Infosys for an exclusive webinar designed to show you how AI-first content and process automation platforms are redefining life insurance servicing in the US market.

What You’ll Walk Away With:

1. A Roadmap for Modernization
   Understand how content management, process automation, and AI work together to deliver seamless servicing, faster response, and higher customer satisfaction.

2. Industry-leading Capabilities
   Discover how the combined ecosystem, comprising content intelligence, low-code platforms, and automation, boosts life insurance policy servicing, claims, and underwriting.

3. Real-world Stories & Best Practices
   Get a glimpse into how US-based insurers achieved measurable outcomes – productivity gains, automated compliance, and elevated customer experiences.  Additionally, be aware of the pitfalls to avoid.

4. Strategic Thought Leadership
   Gain strategic insights into the evolving servicing model and what customer experience excellence will look like in 2025 and beyond.

 Who will Gain the Most?

• Insurance Leaders, including CIOs, CTOs, Chief Digital Officers, Chief Customer Officers, and COOs
• Functional Heads, responsible for: Customer Experience, Policy Servicing, Claims, Underwriting, and Operations
• Technology Pioneers, including Automation and AI leaders, Enterprise Architects, and ECM heads

Join us to discover how a modernized content and communication platform can transform your business.