Fireside Chat | Enhancing Customer Experience in Insurance with AI-first ECM

The Insurer’s Jeopardy 

The modern insurance provider needs to balance a lot of elements to stay in the game. Speed of service delivery, personalization in offerings, omnichannel interactions and compliance vie for attention. Getting one right can often lead to gaps on other fronts.  

Now with AI-led innovations in insurance document management, things are changing. By adopting an AI-first content management platform that’s intelligent, contextual, and future-ready, insurers can achieve multiple goals, improve customer satisfaction and boost ROI. 

A Conversation on the Future of Insurance Content 

Join us for an exclusive fireside chat with leading industry experts as they share their perspectives on how insurers can overcome legacy challenges and unlock new possibilities with AI-first ECM. When data and documents move seamlessly, with instant verification and agentic compliance checks, insurers can deliver faster, optimize premiums, and avoid fraud.  

What You’ll Gain  

• Insights into the biggest content and compliance roadblocks facing insurers today 

• A clear breakdown of the essential capabilities of AI-powered content management underwriting, claims, and servicing 

• Explore future trends and opportunities of AI-led insurance with industry leaders  

• A look at real-world use cases where carriers achieved: 

  – 40% faster underwriting through intelligent classification and auto-extraction 
  – Faster claims settlements with AI-driven fraud detection and case routing
  – Improved retention rates using AI agents for proactive policy servicing 

 Who Should Join the Conversation? 

• Insurance CIOs, COOs, and decision makers 

• Underwriting, Claims, and Policy Servicing Leaders 

• Leaders handling Compliance, Governance, and Risk