Insurance Manifesto 2026

The quiet changes you noticed in 2025 are about to become the resounding insurance transformers in 2026. Early experiments with AI have evolved into strategic implementations, and pilot projects are yielding tangible outcomes for global insurers. Ideas that felt “futuristic” are showing up in customer journeys, internal decisions, and everyday insurance operations.

As the focus shifts from operations to interactions, and from speed to trust, what should your manifesto look like? Where should you invest your resources for maximum benefits?

We teamed up with thought leaders and industry experts to create this step-by-step framework for leading with precision in 2026 and beyond.

Why this report is worth your time

Across the industry, leaders are asking these pivotal questions:

• What is really changing and why should it matter to us?
• What is the opportunity that we can target in 2026?
• How can we leverage technology to propel growth?

Don’t stay stuck in buzzwords and jargon. Get simple, straightforward answers to the big questions around AI strategy, adoption of AI agents, customer experience and predictive insurance.

A few hints of what you will discover

• How AI Agents can accelerate claim cycle time by up to 70%
• What proactive coverage that boosts conversion rate by up to 30% looks like
• Why parametric models are the best bet to stay relevant and profitable
• How you can cut recurring verification cost by up to 60% with digital identity wallets
• Where hyper-personalization in insurance is headed (imagine the Netflix experience)

Download the full report and explore the shifts shaping 2026.