What’s Next for Indian Banking and Insurance Industry in the Era of Intelligent Automation?
As India’s financial sector advances through unprecedented digital transformation, institutions face a pivotal moment in their evolution. With digital transactions projected to reach 481 billion by 2028-29 in India and AI reshaping core operations, the focus shifts from digital availability to the ability to deliver intelligent, automated experiences. This special India edition of The Transformation Times examines how leading institutions are navigating this change.
We explore critical questions shaping the future of financial services:
- How are banks moving beyond digital convenience to deliver hyper-personalized customer journeys?
- When and how should institutions embrace emerging technologies like generative AI?
- How can end-to-end automation be seen as the foundation for next generation of financial services?
- How are insurers transforming from policy-centric to prevention-focused models?
From RBI’s regulatory operations modernization to leading banks’ intelligent lending transformation, discover how India’s financial institutions are building automated, intelligent services while maintaining robust security and compliance standards.
Special Feature:
- Analysis of key trends shaping India’s BFSI landscape in 2025
- Success stories from institutions pioneering the AI-first approach
- Expert insights on orchestrating intelligence across operations
- Strategic roadmap for building future-ready enterprise
Whether you’re a bank modernizing customer journeys, an insurance company embracing the prevention paradigm, or a financial institution focusing on end-to-end automation, this special edition provides actionable insights for your organization’s transformation journey.
Download now to explore how India’s leading financial institutions are creating the future of intelligent, automated banking and insurance services through modern digital platforms, and how your organization can do it, too!
