Adapting to the Global Business Services

With the changing times, the scope of shared services is witnessing a radical shift. It’s time to embrace transformation by swiftly shifting from a traditional shared service center to an advanced service delivery model, popularly known as global business services.

Key Highlights of the eBook

• The need for global business services
• How GBS-powered operating model works
• Difference between global business services and shared services centers
• Common strategic objectives between global business services and shared services centers
• Considerations for designing successful global business services model