One of the Largest US-based Banks Modernizes its Online Account Opening with Newgen

Overview

The customer is one of the largest banks of United States, involved in acquiring, organizing, and investing in community banks. The bank wanted to streamline the online account opening of three different banks on a single platform.
Before the implementation, the customer was facing challenges due to inefficient data handling and manual processing, leading to risk of non-compliance. To overcome these operational hurdles, the customer opted for Newgen’s solution and consolidated their processes onto a unified platform.

How Newgen Made a Difference?

The customer leveraged Newgen’s Online Account Opening Solution and underwent a transformative shift by streamlining and digitizing the end-to-end processes of three different banks onto a unified platform. Read the complete case study to explore how the customer achieved various business benefits like, accelerated efficiency, reduced TAT, and significantly enhanced the overall customer experience.