Overview
A leading bank in India, serving individual and corporations with multiple product offerings, improved its trade finance operations with Newgen. This case study highlights the bank’s transformative journey, during which it addressed multiple challenges like fragmented operations, manual document verification, inadequate monitoring, and regulatory risks.
Impact of Implementation
Newgen’s Trade Finance Automation solution helped the bank achieve the following:
- First-Time-Right (FTR) processing rate of over 95%
- 150% boost in processing capacity
- Nearly 50% reduction in Full-Time-Equivalent (FTE) costs
- Up to 99% improvement in adherence to service level agreements (SLAs)
Why Read This Case Study?
- Discover how automated workflows and real-time analytics enabled the bank to optimize its financial management capabilities and make informed decisions
- Explore the pivotal role of Newgen’s Trade Finance platform in this transformation
- Get insights to streamline trade finance operations, overcome complexities and maximize efficiency