A Leading Airport Authority Standardizes Mission-critical Operations Across Departments with Newgen

The Background 

As a leading global airport authority managing 220+ mission-critical processes, from terminal operations and aircraft rescue (ARFF) to air traffic control and wildlife hazard management (BASHM), the customer felt the pressing need to streamline end-to-end process. To operate in a frictionless manner, it wanted to:

•  Eliminate legacy silos, slowing responsiveness
•  Modernize core systems for real-time visibility and agility
•  Unify workflows across operations, finance, procurement, and commercial functions

How NewgenONE Transformed Complex Processes to Beautifully Simple 

Unlike point solutions or legacy platforms, NewgenONE – an AI-first, low code platform, delivered true architectural unification, eliminating the integration debt and providing a foundation for continuous innovation. It is the only platform that seamlessly unifies complex process orchestration, industry-leading Content Services Management with an intelligent document management solution (DMS), and embedded content intelligence, on a low-code foundation.

Read the complete success story to find out how we: 

• Enhanced operational resilience
• Digitized over 200 processes with agility and speed
• Empowered the airport authority to deliver faster responses while managing critical functions like ARFF and BASHM
• Deployed a scalable, future-ready infrastructure supporting business and aviation growth
• Enabled private cloud deployment with complete control over environments, including production, DR, dev, and test