December 18, 2025: Newgen Software, a global provider of an AI-first, unified digital transformation platform, announced its recognition as a Leader in the IDC MarketScape: U.S. Provider Data Management for Payers 2025–2026 Vendor Assessment (Doc #US52986825, December 2025). Authored by Jeff Rivkin, the report assessed the capability and business strategy of established provider data management (PDM) vendors. The evaluation was based on a comprehensive framework and a set of parameters expected to be most conducive to success in providing provider data management software today and in the future.
According to the report, “provider data has moved from being a set of tangential reference data used to validate claims to become a core administrative asset utilized for competitive advantage”. The MarketScape also found that “provider data is a consumer differentiator. Consumers now want to search for providers not only by their location or network affiliation but also by increasingly more granular criteria.”
According to the report, “PDM (Provider Lifecycle Management Suite) is a centralized, enterprise-grade platform available on premises, in the cloud (AWS, Azure, GCP), or via Newgen-managed hosting that enables payers to establish and maintain a single source of truth for all provider types, groups, and facilities.” The solution supports automated ingestion and integration of data from internal systems and external sources (rosters) with real-time and batch support via API and FHIR (2026).
Commenting on the recognition, Runki Goswami, CMO at Newgen Software, said, “We believe our positioning as a Leader in the IDC MarketScape reflects our consistent focus on supporting healthcare payers as they modernize provider data operations amid growing regulatory and operational pressure. Through our Provider Lifecycle Management Suite, we enable structured, well-governed provider data management using automation, workflow orchestration, and intelligent document handling.”
Newgen continues to invest in healthcare-focused solutions that combine document management, workflow automation, and AI-driven data processing to support payer operations across the provider lifecycle.
About Newgen Software
Newgen is the leading provider of an AI-first unified digital transformation platform with native process automation, content services, customer engagement, and AI/ML capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low-code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries, Newgen unlocks simple with speed and agility.
For more details, visit www.newgensoft.com
About IDC MarketScape
IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of technology and service suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities, and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
