June 02, 2025: Newgen Software, a global provider of an AI-first digital transformation platform, announced its recognition in the Gartner® Market Guide for U.S. Healthcare Provider Credentialing, authored by Connie Salgy and Roger Benn.
Gartner defined the U.S. healthcare provider credentialing application market as “a U.S. healthcare-specific solution that validates the healthcare providers’ qualifications and background, enabling payers and providers to comply with the U.S. Centers for Medicare & Medicaid Services and The Joint Commission standards.”
The report highlighted the growing demand for modern, automated solutions to simplify
payer-provider credentialing workflows. The need was driven by factors, including mounting regulatory pressures, aging legacy systems, and rising administrative burdens. Newgen was listed as a Representative Vendor, offering comprehensive provider lifecycle management capabilities for both payer and provider organizations.
Newgen’s AI-first Provider Credentialing and Configuration solution, built on the low-code NewgenONE platform, has supported payer and provider organizations in streamlining the entire provider lifecycle. Leading enterprises have leveraged the solution to hyper-automate credentialing verification and pricing while complying with NCQA, CMS, and state & federal standards. In addition, the enterprises have benefited from the solution’s robust capabilities, such as advanced reporting, roster automation, and centralized document management.
“Being named in the Gartner® Market Guide reaffirms our commitment to addressing healthcare challenges with a modern, scalable, and compliant approach. Our solution, built on an AI-first, low-code platform, empowers payers to automate complex credentialing workflows, enhance data accuracy, and streamline provider onboarding while establishing the foundation for an agile and connected healthcare ecosystem,” said Runki Goswami, Global Head of Marketing at Newgen Software.
Modern AI and API-driven platforms are setting new standards for operational efficiency, delivering data precision, accelerated onboarding timelines, and effortless partner connectivity.
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About Newgen Software
Newgen is the leading provider of an AI-first unified digital transformation platform with native process automation, content services, customer engagement, and AI/ML capabilities. Globally, successful enterprises rely on Newgen’s industry-recognized low-code application platform to develop and deploy complex, content-driven, and customer-engaging business applications on the cloud. From onboarding to service requests, lending to underwriting, and for many more use cases across industries, Newgen unlocks simple with speed and agility.
For more details, visit www.newgensoft.com
