NewgenONE Platform
OmniDocs WorkDesk
Make content collaboration simpler while allowing users to access and manage case-related content from a single place
Enable end-to-end management of content from creation, processing, maintenance, and access to long-term retention with Newgen’s OmniDocs WorkDesk. Leverage business use case-aligned desktops, such as Claims WorkDesk, Policy WorkDesk, Loan WorkDesk, HR WorkDesk, and more, built on Newgen OmniDocs Contextual Content Services Platform. Use WorkDesk independently or ensure seamless integration with business applications, third-party business applications, or workflow tools.
Content WorkDesk of NewgenONE Platform
Enhanced Collaboration
Seamless collaboration among stakeholders with the capability to add notes, bookmarks, and comment on case-related documents
Ability to join virtual meetings from the WorkDesk interface
Single-window Access to Content
Single interface for a unified content view, facilitating easy access to all the case-related documents
Multi-format content support for images, audio and video files, MS Office files, emails, and other large-size documents
Easy Document Discovery
Robust search engine and filters to easily find the desired content
Dedicated annotation search tool for locating highlights, comments, and other annotations applied on a document, regardless of its size
Comprehensive Content Management
Centralized repository for storing classified content
Rights-based access to folders, leading to different repository views for business users
Extensive content management capabilities, such as adding, viewing, comparing, merging, and printing documents, annotating content, maintaining versions and audit trails, saving PDF renditions, extracting pages, and more
Effective Communications
Ability to dynamically generate documents, such as response letters, agreements, contracts, policies, and more, using pre-defined templates
Instant dissemination of communications with attachments
Better Compliance and Security
Controlled access to content based on rights and privileges
Long-term content archival using retention policies for better compliance and information security
