Dynamic Case Management

Manage case-related content and communications in an intelligent and dynamic environment.

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Dynamic Case Management Software - Dynamic Case Management

Dynamic Case Management Software

Empower your knowledge workers to collaborate and respond to real-time opportunities, as well as unanticipated situations, while adhering to compliance requirements. Design semi-structured and dynamic processes to manage case-related information, documents, and communications, using our unique case management capabilities.

- - Dynamic Case Management
Dynamic Case Management

Case Creation and Configuration

  • Task creation and configuration using a global task library
  • Real-time case routing and re-routing

Dynamic Task Creation and Execution

  • Dynamic task creation to handle unprecedented situations
  • Flexibility to execute discretionary tasks based on changing goals

Optimized Decision Making

  • Data-based task suggestions for next best actions
  • Objective decision-making using the combined capabilities of case workers and analytics
Dynamic Case Management

Dynamic Process Management

  • Real-time management of semi-structured, unstructured, and unanticipated transactions
  • Flexible configuration options to achieve optimized processes

Process Visibility and Insights

  • Real-time case lifecycle visualization
  • Insights into case and task workers’ performances

Capabilities of Newgen Intelligent Process Automation Platform

Process Modeling

Leverage a user-friendly interface to design workflows and...

User Interface Designing

Build robust and intuitive applications with minimal IT...

Business Rules Management

Configure business rules to make your business more agile...

Dynamic Case Management

Manage case-related content and communications in an...

Process Orchestration

Standardize and optimize end-to-end ad hoc and...

Process Insights

Leverage analytics and simulations to monitor and optimize...

Reporting and Analytics

Optimize processes using comprehensive reports and insights.

Process Gamification

Create a game-like experience for performing day-to-day...

Success Stories

Account opening and loan disbursal in 2-3 days - Dynamic Case Management
Account opening and loan disbursal in 2-3 days
US-based bank automates and streamlines account opening and lending processes on a low code digital automation platform.
90% increase in productivity - Dynamic Case Management
90% increase in productivity
NIC Bank centralizes and digitizes their processes to improve productivity and compliance while reducing turnaround...
Improved agility and responsiveness - Dynamic Case Management
Improved agility and responsiveness
National Commercial Bank Jamaica leverages a low code automation platform to digitally transform their end-to-end...

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Brochure: Newgen Digital Automation Platform for Industry-specific Needs

Brochure

Newgen Digital Automation Platform for Industry-specific...

Newgen's low code digital automation platform enables end-to-end customer journeys and drives enterprise-wide transformation. The ...

Brochure: Newgen Digital Automation Platform

Brochure

Newgen Digital Automation Platform

Newgen's low code digital automation platform integrates various capabilities needed to build business applications across ...

Case Study: LTI Canada and Newgen Streamline Back Office Operations with an Enterprise Workflow Platform

Case Study

LTI Canada and Newgen Streamline Back Office Operations...

The implementation leveraged agile principles across 200 users, 10 integration points, and 8 critical workflow ...

Video: Newgen’s Role in Transforming Key Processes at the Bank of the Bahamas

Video

Newgen’s Role in Transforming Key Processes at the Bank...

Watch this video to know how Newgen, with its applications for – digital account opening, ...