Dynamic Case Management Software
Empower your knowledge workers to collaborate and respond to real-time opportunities, as well as unanticipated situations, while adhering to compliance requirements. Design semi-structured and dynamic processes to manage case-related information, documents, and communications, using our unique case management capabilities.
Case Creation and Configuration
- Task creation and configuration using a global task library
- Real-time case routing and re-routing
Dynamic Task Creation and Execution
- Dynamic task creation to handle unprecedented situations
- Flexibility to execute discretionary tasks based on changing goals
Optimized Decision Making
- Data-based task suggestions for next best actions
- Objective decision-making using the combined capabilities of case workers and analytics
Dynamic Process Management
- Real-time management of semi-structured, unstructured, and unanticipated transactions
- Flexible configuration options to achieve optimized processes
Process Visibility and Insights
- Real-time case lifecycle visualization
- Insights into case and task workers’ performances
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