“Newgen’s Claims Repair Solution has changed how we handle pended claims. What used to be a constant backlog is now a manageable, streamlined process. Our turnaround is noticeably faster, our teams spend far less time on rework, and providers are seeing smoother, quicker resolutions.”
VP, Claims Operations, A Leading Health Plan
Simplify correspondence management with AI-driven document management and processing. Assign cases automatically based on expertise and priority, while handling claim rejections. Populate claims and authorization details from core systems to minimize manual effort and enhance accuracy.
Prevent redundancy by detecting duplicates instantly. Collaborate across teams, redirect cases effortlessly, and maintain a single, unified view for complex claim investigations.
Identify bottlenecks by generating detailed productivity and compliance reports. Track every claim with a comprehensive dashboard, offering periodic updates. Leverage AI-powered insights from past decisions to deliver consistent outcomes.
Capture pended/dropout claims automatically from your adjudication engine. Categorize errors by denial reason, batch similar claims for efficient bulk resolution, and route them intelligently to rules engines or subject matter experts. Resubmit corrected claims directly into payer systems for faster adjudication and recovery.
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