A New York-based health plan serving Medicare, Medicaid, and commercial members needed to modernize its enterprise content ecosystem. Managing 23+ document ingestion sources and over 160 TB of enterprise data across 600+ users, the organization faced fragmented repositories, compliance risks, limited automation, and rising IT overhead.
To eliminate silos and build a future-ready digital backbone, the health plan selected NewgenONE Contextual Content Services, an AI-first, cloud-native platform designed for regulated healthcare environments
Read the complete case study to know how Newgen:
- Migrated 160+ TB of legacy content with 100% metadata preservation
- Unified content management and workflow automation on a single platform
- Enabled real-time API-driven integrations with core payer systems
- Achieved full audit traceability and healthcare-grade governance
- Reduced IT overhead by decommissioning legacy ECM infrastructure
