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Speakers

Varun Ghai

Head of Business & Consulting, Europe/UK,

Newgen Software

Wendy Williamson

Senior Director | Insurance Practice UK,

Capgemini (Guest speaker)

John Terrance Almeida

Regional Sales Manager,

Newgen Software

A candid peer conversation for underwriting and risk leaders on reclaiming control of policy wording with Intelligent Orchestration, from clause drafting through to client delivery.

Insurance products are evolving faster than ever. Can policy wording keep pace?

As insurers navigate regulatory change, emerging risks, product innovation, and increasing operational complexity, policy wording has become far more than a documentation exercise. It is a strategic asset that directly impacts compliance, customer outcomes, underwriting intent, and speed to market.

Yet, many organizations continue to manage wording, clauses, approvals, and document variations across fragmented processes and disconnected systems.

The result? Increased operational risk, slower implementation of change, and growing challenges in maintaining consistency across products, brands, and distribution channels.

Join a select group of insurance leaders for an interactive breakfast discussion exploring how insurers can bring greater governance, agility, and intelligence to policy wording and clause management—and what role AI can play in helping organisations move from reactive administration to strategic control.

Why attend

  • Exchange perspectives with senior insurance peers facing similar challenges.
  • Explore emerging approaches to policy wording and clause governance.
  • Gain practical insights from real-world transformation experiences.
  • Discuss the opportunities and limitations of AI within the policy lifecycle.
  • Benchmark your organisation’s approach against industry peers.

Key discussion themes

The wording challenge hiding in plain sight

Why policy wording remains one of the most overlooked barriers to insurance transformation.

AI and the future of policy governance

How insurers are exploring AI to improve clause management, accelerate change implementation, and strengthen governance.

Bridging the gap between underwriting intent and policy delivery

Ensuring approved wording is consistently reflected across every policy, product, and channel.

From complexity to control

Lessons from insurers that have dramatically simplified their wording estates while improving agility and compliance.

What good looks like

A peer-led discussion on governance models, ownership structures, risk management, and future-state operating models.

Roundtable agenda

Time Session
08:00 – 08:30 Networking breakfast & guest arrival
08:30 – 08:40 Welcome & setting the scene
08:40 – 09:00 Keynote session: Newgen and
Capgemini
09:00 – 09:15 Practitioner perspective: What we see across insurance transformation programmes
09:15 – 09:45 Peer exchange: What good looks like?
09:45 – 10:00 Key takeaways & closing discussion

An executive peer exchange

This invitation-only roundtable is designed for senior leaders across underwriting, risk, operations, and insurance technology.

The discussion will be facilitated by Newgen Software and Capgemini, bringing together industry perspectives, practitioner experience, and lessons from real-world transformations in an open and collaborative setting.

Reserve your seat

Join fellow insurance leaders for a thought-provoking breakfast discussion on one of the industry’s most critical and often underestimated transformation challenges.

Limited seats. Senior executive audience. Peer-led conversation.

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