A leading regional health plan serving 2.5 million members modernized its provider lifecycle operations with NewgenONE. The organization established a centralized provider master repository, digitized credentialing and contracting workflows, and enabled real-time provider data synchronization across enterprise systems.

With NewgenONE Provider Lifecycle Management, the health plan replaced fragmented provider records and manual workflows with a governed, intelligent, and scalable provider operations foundation.

Download this case study to learn how the health plan:

  • Established a centralized provider master repository to create a trusted provider data foundation
  • Automated provider credentialing and onboarding workflows
  • Digitized provider contracting with configurable workflows, version control, and auditability
  • Improved compliance readiness through rule-based validation, discrepancy alerts, and complete audit trails
  • Reduced manual effort across provider operations by 40–60%
  • Achieved 30–50% faster credentialing and onboarding cycles