The Opportunity
The customer is a leading European retail group. With operations spanning multiple countries, it manages millions of records across HR, legal, finance, and procurement. But a lack of unified governance was creating heightened compliance risks. Fragmented repositories and manual classification led to a complex search process and high retrieval time.
Newgen’s Orchestration Solution
The group implemented NewgenONE Records Management System (RMS), our enterprise-grade intelligent orchestration platform, deeply integrated with Microsoft 365 and built on cloud-native Azure architecture. It replaced fragmented processes with a unified governance framework for documents, emails, and physical records.
The Impact: From fragmented to fast-moving
- Seamless migration of 17 TB of data
- Near-zero downtime and instant search response
- End-to-end lifecycle automation with policy-driven retention
- Faster audits and reduced compliance risk
- Scalable deployment supporting millions of records
Download the case study to explore how this retail giant achieved a cost-effective, compliant, and future-ready records management ecosystem.
