Meet Our Speakers

Peter Wannemacher

Peter Wannemacher (Guest Speaker)

Principal Analyst

Forrester

Runki Goswami

Runki Goswami

Chief Marketing Officer

Newgen Software

Sandeep

Sandeep Hinduja

Head of Business Banking (US)

Newgen Software

Varun Goswami

Varun Goswami

Global Head of Product & AI

Newgen Software

Lending has always been about speed—but speed alone is no longer enough. In this exclusive Newgen TV episode, industry experts discuss why lenders must redesign their lending journeys from start to end and avoid focusing on fragmented processes.

In a candid discussion, Sandeep Hinduja (Head of US Banking, Newgen), Varun Goswami (Global Head of Product, Newgen), and our guest speaker, Peter Wannemacher, Principal Analyst at Forrester, spill the beans on how AI-first platforms are enabling lenders to move from pilot paralysis to scalable, compliant transformation.

The discussion is moderated by Runki Goswami, Chief Marketing Officer of Newgen.

Key Points Covered in the Conversation:

  • Why faster lending isn’t better lending
  • How data silos and legacy workflows block the scope and scale of AI
  • The difference between AI-led add-ons and AI-first platforms
  • Why most pilots fail to move into production
  • How AI enables continuous risk assessment, credit inclusion, and auditability

Lessons for Lending Leaders:

  • Redesign beats optimization: True transformation starts by reimagining journeys, not shaving minutes
  • Scale must be designed upfront: Successful AI initiatives consider ROI, compliance, and adoption from day one
  • Unified platforms reduce risk: Orchestration across front, mid, and back office eliminates blind spots
  • AI-first unlocks inclusion: Thin-file borrowers can be assessed more intelligently and responsibly

Watch the full discussion to learn how leading lenders are already delivering autopilot lending at scale. This video is now live on DX++, our exclusive OTT platform for visionaries and digital leaders.