Meet Our Speakers

Varun Ghai

Varun Ghai

Head of Europe Business

Newgen Software

armo

Arno de Wever

Head of Commercial P&C Insurance

AWS

Runki Goswami

Runki Goswami

CMO

Newgen Software

Specialty claims are notoriously complex, loaded with unstructured documents, compliance regulations, and fragmented content systems that slow down resolution. For specialty insurers, this translates to higher costs, frustrated policyholders, and delayed settlements.

Several insurers are now changing that with the successful adoption of AI, specifically Agentic AI. Going beyond traditional automation, AI Agents are redefining how insurers handle specialty claims.

Presenting our latest podcast featuring Varun Ghai, Head of Europe Business, Newgen Software, Arno de Wever, Head of Commercial P&C Insurance, AWS, and Runki Goswami, CMO, Newgen Software. Together, the leaders explore how AI and cloud-native low-code solutions are making specialty claims faster, smarter, and more customer-centric.

Key Takeaways for Insurance Decision Makers

  • How AI-powered content and communication platforms accelerate claim settlement and enhance customer experience
  • The role of AI Agents, from intelligent triage to proactive compliance checks
  • Real-world use cases showcasing how Newgen and AWS help insurers streamline claims with AI-driven document workbenches, policyholder communication, and more
  • System integrations that connect NewgenONE ECM and CCM platforms with core systems like Guidewire
  • How a cloud-native system can help insurers scale while staying compliant

Why Listen?

AI-led orchestration will reshape claims over the next 3–5 years. If you’re a claims leader, technology strategist, or innovation driver in specialty insurance, this discussion will guide you to achieve business goals, such as faster claims, better CX, and cost efficiencies.

It’s time to start your agentic journey. Tune in now!