A leading general insurance provider partnered with Newgen to modernize its fragmented policy administration landscape. The objective was to eliminate operational silos, reduce IT dependency, and build a scalable, rule-driven digital core across underwriting, policy, claims, reinsurance, and finance.
The Business Challenges
- Disconnected systems across underwriting, policy servicing, and claims
- Hardcoded workflows slowing product and rate changes
- Manual document handling with limited governance
- Limited visibility into SLAs, approvals, and compliance tracking
- Frequent IT intervention required for regulatory and pricing updates
What Changed with Newgen
- Unified, cloud hosted Policy Administration System covering the complete lifecycle
- Low code product configurator enabling business led product setup
- Centralized rating and underwriting rule engine
- Automated renewals, endorsements, and cancellations with audit trails
- End to end claims workflows with governed approvals
- Integrated reinsurance and finance modules with automated GL entries
- Real time dashboards for enterprise-wide visibility
Learn how Newgen enabled a global insurer to build a connected, low code insurance core that delivers agility, governance, and scalable growth.
