What does it take for a prominent retail bank, founded in 1955, to stay ahead in the digital age?
Today, let’s discuss the strategic partnership between a leading Indian bank and Newgen.
From the first DMS deployment in 2002 to the rollout of sophisticated Financial Crime Prevention and Enhanced Due Diligence (EDD) modules, here are the milestones that helped this banking institution become a leader in the financial services sector.
Using Newgen’s Retail and Consumer Lending solution, the bank moved away from siloed working to an automated, multi-channel loan origination process.
Tune in to learn how they achieved “zero balance discrepancy” in ATM operations and how omnichannel initiation has made account opening a seamless, user-friendly experience for millions.