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Deliver Seamless Servicing with Core Policy Administration Platform
Transforming policy management with end-to-end digital oversight—leveraging AI-driven fraud detection, real-time billing, and omnichannel support to ensure a seamless, customer-centric experience throughout the policy lifecycle.
“With Newgen, we achieved a 75% improvement in operational efficiency through end-to-end automation, a 65% reduction in policy administration time, and a 70% increase in retention rates by enhancing customer experiences across the policy lifecycle.”
Operations Director, Top Health Insurance Company
Learn what Newgen’s Core Policy Administration Solution can do for you
Policy Lifecycle Management
Manage the entire policy lifecycle from issuance to renewal and termination, with seamless data flow across all stages. Leverage AI/ML algorithms to detect fraudulent activities, with Fraud Waste and Abuse (FWA) checks for customer and provider validation.
Flexible Product Configurator
Customize health insurance products effortlessly with a built-in configurator. Tailor coverage options, riders, and premiums to meet customer-specific needs, making it easy to introduce new product variations.
Claims Automation & Servicing
Automate claims settlement with straight-through processing for approved claims. Provide a unified policy servicing experience across web, mobile, and call center channels, allowing customers to access policy details, request endorsements, or make changes anytime, anywhere.
Automated Billing and Payments
Integrate with payment gateways to automate premium calculations, billing, and collections. Send timely reminders, process payments digitally, and reduce collection time with auto-reconciliation capabilities.
Streamline Group onboarding
The solution simplifies and accelerates the client onboarding process up by 50%, providing a seamless experience for the insurers onboarding multiple corporate clients. This will help reduce manual errors, improve data accuracy, and enhance scalability by automating the complexities of group insurance, including the auto-creation of multiple quotation versions, risk assessments, and member management processes.
Policy Lifecycle Management
Manage the entire policy lifecycle from issuance to renewal and termination, with seamless data flow across all stages. Leverage AI/ML algorithms to detect fraudulent activities, with Fraud Waste and Abuse (FWA) checks for customer and provider validation.
Flexible Product Configurator
Customize health insurance products effortlessly with a built-in configurator. Tailor coverage options, riders, and premiums to meet customer-specific needs, making it easy to introduce new product variations.
Claims Automation & Servicing
Automate claims settlement with straight-through processing for approved claims. Provide a unified policy servicing experience across web, mobile, and call center channels, allowing customers to access policy details, request endorsements, or make changes anytime, anywhere.
Automated Billing and Payments
Integrate with payment gateways to automate premium calculations, billing, and collections. Send timely reminders, process payments digitally, and reduce collection time with auto-reconciliation capabilities.
Streamline Group onboarding
The solution simplifies and accelerates the client onboarding process up by 50%, providing a seamless experience for the insurers onboarding multiple corporate clients. This will help reduce manual errors, improve data accuracy, and enhance scalability by automating the complexities of group insurance, including the auto-creation of multiple quotation versions, risk assessments, and member management processes.
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