Seamlessly Manage Documents in ClaimCenter and Policy Center Through a Single Interface Integrated with Guidewire

NewgenONE Contextual Content Services platform seamlessly integrates with the Guidewire application to provide a 360-degree view of all the content related to customers, processes, and claims. The platform offers a powerful search engine and filters and leverages AI, enabling insurers to quickly access large documents, including recorded claims videos and high-definition images. Furthermore, when integrated with Guidewire, the platform allows for content lifecycle management, secure archival, and real-time collaboration.

Newgen is a Guidewire Partner Connect Advantage partner with pre-built integrations for Guidewire PolicyCenter, BillingCenter, and ClaimCenter for both Guidewire Cloud as well as Guidewire Self-managed v.10.x . Click here to know more.

Single Window Access to Content

  • Get a unified view of all the documents pertaining to a specific case
  • View and access content, including large-sized documents, images, audios, videos, MS Office files, and emails

Streamlined Communications

  • Generate and archive documents, such as response letters, agreements, contracts, policies, and more using pre-defined templates
  • Deliver effective communications along with required attachments

Seamless Collaboration

  • Add notes, bookmarks, and comments on case-related documents
  • Initiate MS Teams and Zoom meetings from the Guidewire interface

Easy Document Discovery

  • Find desired claims files and policy documents quickly with a powerful search engine and filters
  • Track all highlights, comments, and annotations within a document regardless of its size through a dedicated annotation search tool

Comprehensive Content Management

  • Store content based on the defined classification scheme in a centralised repository
  • Set multiple levels of access rights on folders and documents to enable different repository views for various users
  • Add documents, view properties, maintain versions, capture audit trails, annotate content including video and audio files, compare documents with synchronous scrolling and highlight differences, save PDF renditions, and more

Single Window Access to Content

  • Get a unified view of all the documents pertaining to a specific case
  • View and access content, including large-sized documents, images, audios, videos, MS Office files, and emails

Streamlined Communications

  • Generate and archive documents, such as response letters, agreements, contracts, policies, and more using pre-defined templates
  • Deliver effective communications along with required attachments

Seamless Collaboration

  • Add notes, bookmarks, and comments on case-related documents
  • Initiate MS Teams and Zoom meetings from the Guidewire interface

Easy Document Discovery

  • Find desired claims files and policy documents quickly with a powerful search engine and filters
  • Track all highlights, comments, and annotations within a document regardless of its size through a dedicated annotation search tool

Comprehensive Content Management

  • Store content based on the defined classification scheme in a centralised repository
  • Set multiple levels of access rights on folders and documents to enable different repository views for various users
  • Add documents, view properties, maintain versions, capture audit trails, annotate content including video and audio files, compare documents with synchronous scrolling and highlight differences, save PDF renditions, and more

Why Should You Integrate Guidewire with NewgenONE Platform

  • Get a unified view of all the case-related content from a single interface
  • Create and deliver effective communications using pre-defined templates
  • Enable a single source of truth by managing all the Guidewire content on a centralised repository
  • Leverage intuitive search tools and collaboration capabilities to enhance productivity and enable intelligent decision-making

Key Benefits

  • Unified view of all case-related content from a single interface
  • Pre-defined templates to create and deliver effective communication
  • Perfect alignment of all the core PAS content on a centralized repository, enabling a single source of truth
  • Intuitive search tools and collaboration capabilities to enhance productivity and enable intelligent decision-making

Find Your Winning Strategy with Newgen

Discover how Newgen empowers life insurers with predictive models to enhance underwriting, mitigate fraud, and drive faster, smarter claims decisions.

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