Amplifying the Power of Duck Creek Through Intelligent Content & Communication Management

Insurance runs on documents, content, and customer communications. Disconnected systems can mean slow document processing, ineffective communication, and slow decision cycles across underwriting, claims, and policy servicing.

As volumes surge and complexity increases, especially in commercial lines, traditional workflows simply can’t keep up. What insurers need now is a connected ecosystem where content flows seamlessly, communications are automated and governed, and AI accelerates specialist work.

Together, they will demonstrate how Intelligent content and communication management of NewgenONE enhances Duck Creek PAS to drive agility, accuracy, and speed across insurance operations.

How Newgen × Duck Creek Drives Change

The power of this combined ecosystem lies in unifying content, data, and communication workflows, so work moves faster and smarter.

With the AI-first Newgen platform embedded into Duck Creek PAS, insurers gain:

• AI-powered document intelligence and agentic automation that extracts, validates and summarizes information to accelerate underwriting and claims decisions
• Seamless document flow and real-time visibility directly inside Duck Creek—without jumping between systems
• Automated lifecycle communications that deliver consistent, compliant, and personalized messaging across channels
• A unified experience for underwriters, adjusters, brokers, agents, and customers

Business Benefits You Can Expect

• Faster turnaround and improved operational efficiency
• Lower cost-to-serve through reduced manual effort and rework
• Better governance & accuracy, reducing compliance risk
• Higher persistency and customer satisfaction
• A modern, scalable digital experience powered by AI and automation

Save Your Seat

Be part of this powerful discussion and witness real-world examples of transformation in action.